Why does our app need access to some features of your device?

If you want to pay for rides with your bank card, you can link it to your account in the app. We give you the option to scan the card number with your phone’s camera instead of typing it in manually. The app doesn’t store these images. If you don’t want to grant this permission, simply enter your card details by hand.

You can disable the app’s camera access in your device settings:

Settings → Apps → Yandex Go → Permissions → Camera

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Settings → Permissions → Camera → Yandex Go

These menu names can vary depending on your device’s manufacturer.

The app automatically determines your current location to find a proper pickup point. This information can come from GPS, known Wi-Fi networks, or both.

If you deny location permission, you can manually enter your pickup address to order a car.

You can disable the app’s access to location services in your device settings:

Settings → Apps → Yandex Go → Permissions → Your location

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Settings → Permissions → Your location → Yandex Go

These menu names can vary depending on your device’s manufacturer.

In some countries where our service operates, riders can use voice dictation to enter a destination address or to text chat with a driver. This feature may be available in other countries soon.

If you don’t grant this permission, you can still type your destination address and text chat with a driver normally.

You can disable the app’s microphone access in your device settings:

Settings → Apps → Yandex Go → Permissions → Microphone

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Settings → Permissions → Microphone → Yandex Go

These menu names can vary depending on your device’s manufacturer.

The app lets you call your driver with one tap.

If you don’t grant this permission, you can still contact your driver by dialing the number manually.

You can disable the app’s phone access in your device settings:

Settings → Apps → Yandex Go → Permissions → Telephone

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Settings → Permissions → Telephone → Yandex Go

These menu names can vary depending on your device’s manufacturer.

This permission is related to a user's Android device ID (IMEI). Each user’s promo codes are linked to their device IDs in order to prevent fraud. You can still order a car normally if you don’t grant this permission, but you can’t use promo codes.

You can disable the app’s phone access in your device settings: Settings → Apps → Yandex Go → Permissions → Telephone

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Settings → Permissions → Telephone → Yandex Go

These menu names may vary depending on your device’s manufacturer.

These permissions save maps to your phone's local storage, sparing you the trouble of downloading them over and over again. This improves our app’s performance while saving your mobile data allotment, storage space, and battery.

You can still use the app if you deny this permission, but it might not run as quickly as it would otherwise — you’ll have to wait for the maps load.

You can disable the app’s storage access in your device settings:

Settings → Apps → Yandex Go → Permissions → Storage

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Settings → Permissions → Storage → Yandex Go

These menu names can vary depending on your device’s manufacturer.

Yandex has a large ecosystem of several dozen applications, and you can use any of these with one universal account. If you’re already logged into one of Yandex’s apps, these permissions save you from logging into the others.

You can disable this if your device manufacturer offers the option.

This permission checks which internet connections are available and chooses the most suitable one. It lets the app use a phone’s internet traffic and battery in the most optimal way.

You can disable this if your device manufacturer offers the option.

This wakes the phone up when there’s an order update, sending you a notification that your car has arrived, for example.

You can disable this if your device manufacturer offers the option.

These permissions improve the app’s ability to identify a user's location.

You can disable this if your device manufacturer offers the option.

This sends and receives data from the internet for the app to operate.

The app can’t operate without this permission even though your device manufacturer might offer the option to turn it off.

If a user links his or her bank card tо the app by scanning the card number with the phone’s camera, this permission lets the app vibrate the phone when the camera successfully recognizes the card number.

You can disable vibration for the app in your device settings:

Settings → Apps → Yandex Go → Notifications → Vibrate

These menu names can vary depending on your device’s manufacturer.

This lets developers have non-identifying information about app installation, like where users find it and when they install it. It’s a means to monitor distribution channels and protect against fraud.

You can disable this if your device manufacturer offers the option.

If you minimize the app and leave it running in the background, it will keep the following information updated:
— order status details
— your location if you have an active order and switched “live location” on a screen. “Live location” is a feature of our app that lets you show drivers your exact location as they approach a pickup point. It helps them find you more easily in busy areas, or if you move away from a previously designated pickup point.
— promotional banners offering special deals
— your device’s geographical location, so the app can tell users if the service is available in their area or not.

The app doesn’t use camera or microphone permissions when it’s running in the background.

Users can disable background app refresh in their device settings.

Users receive a verification code via SMS when they sign up for the app. This permission lets the app look for that message to automatically verify a user’s mobile number.

If you want to pay for rides with your bank card, you can link it to your account in the app. We give you the option to scan the card number with your phone’s camera instead of typing it in manually. The app doesn’t store these images.

If you don't want to grant this permission, simply enter your card details by hand.

You can disable the app’s camera access in your device settings:

Settings → Yandex Go → Camera

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Settings → Privacy → Camera → Yandex Go

The app automatically determines your current location to find a proper pickup point. This information can come from GPS, known Wi-Fi networks, or both.

If you deny location permission, you can manually enter your pickup address to order a car.

You can disable location services for the app in your device settings:

Settings → Yandex Go → Location

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Settings → Privacy → Location services → Yandex Go

In some countries where our service operates, riders can enter a destination or text chat with a driver via voice dictation. This feature may be available in other countries soon.

If you don’t grant this permission, you can type your destination address and text chat with a driver normally.

You can disable the app’s microphone access in your device settings:

Settings → Yandex Go → Microphone

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Settings → Privacy → Microphone → Yandex Go

In some countries where our service operates, users can order a taxi for other people besides themselves. In this case, the app asks for permission to access your contacts in order to more easily send ride information to a passenger in your contact list. This feature may be available in other countries soon.

If you decide not to use this permission, you can still enter the passenger’s contact information manually.

You can disable the app’s access to your contacts in your device settings:

Settings → Yandex Go → Contacts

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Settings → Privacy → Contacts → Yandex Go

The app needs access to mobile internet data to operate. If you opt out of this, you can still order a ride via Wi-Fi.

You can disable the app’s access to mobile data in your device settings:

Settings → Yandex Go → Mobile Data

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Settings → Mobile Data → Yandex Go

If you minimize the app and leave it running in the background, it will keep the following information updated:

— order status details
— your location if you have an active order and switched “live location” on a screen. “Live location” is a feature of our app that lets you show drivers your exact location as they approach a pickup point. It helps them find you more easily in busy areas or if you move away from a previously designated pickup point.
— promotional banners offering special deals
— your device’s geographical location, so the app can tell users if the service is available in their area or not.

The app doesn’t use camera or microphone permissions when it’s running in the background.

You can disable background app refresh for the app in your device settings:

Settings → Yandex Go → Background App Refresh

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Settings → General → Background App Refresh → Yandex Go