Why does our app need access to some features of your device?
All popular apps need access to some of a smartphone’s features in order to fulfill their functionality and provide a relevant user experience.
It’s standard for Android devices to notify the user when an app asks to do something that might be especially important. These notifications let the user know how an app operates behind the scenes — is it using the microphone, the camera, the location? You can always grant or refuse an app’s permission to access those features.
Our app only requires that users provide a valid phone number to order a ride. It doesn’t need personal information like name, birthdate, or passport number. It only asks to use features of your smartphone that will bring you a more enjoyable experience and maximize the quality of our service.
The table below explains the different kinds of Android permissions our app might ask for. You’ll notice we don’t ask for access to your calendar or email — only to things that will make it easier for you to use the app. If you don’t want to grant a certain permission (or any permission at all), you can simply refuse. The app will still operate and you can place an order for a ride normally.
Camera
If you want to pay for rides with your bank card, you can link it to your account in the app. We give you the option to scan the card number with your phone’s camera instead of typing it in manually. The app doesn’t store these images.
If you don't want to grant this permission, simply enter your card details by hand.
You can disable the app’s camera access in your device settings:
Settings → Apps → Yandex Go → Permissions → Camera
Settings → Permissions → Camera → Yandex Go
These menu names can vary depending on your device’s manufacturer.
Location
The app automatically determines your current location to find a proper pickup point. This information can come from GPS, known Wi-Fi networks, or both.
If you deny location permission, you can manually enter your pickup address to order a car.
You can disable the app’s access to location services in your device settings:
Settings → Apps → Yandex Go → Permissions → Your location
Settings → Permissions → Your location → Yandex Go
These menu names can vary depending on your device’s manufacturer.
Microphone
In some countries where our service operates, riders can use voice dictation to enter a destination address or to text chat with a driver. This feature may be available in other countries soon.
If you don’t grant this permission, you can still type your destination address and text chat with a driver normally.
You can disable the app’s microphone access in your device settings:
Settings → Apps → Yandex Go → Permissions → Microphone
Settings → Permissions → Microphone → Yandex Go
These menu names can vary depending on your device’s manufacturer.
Phone
The app lets you call your driver with one tap.
If you don’t grant this permission, you can still contact your driver by dialing the number manually.
You can disable the app’s phone access in your device settings:
Settings → Apps → Yandex Go → Permissions → Telephone
Settings → Permissions → Telephone → Yandex Go
These menu names can vary depending on your device’s manufacturer.
You can still order a car normally if you don’t grant this permission, but you can’t use promo codes.
Settings → Apps → Yandex Go → Permissions → Telephone
Settings → Permissions → Telephone → Yandex Go
These menu names may vary depending on your device’s manufacturer.
Storage
These permissions save maps to your phone's local storage, sparing you the trouble of downloading them over and over again. This improves our app’s performance while saving your mobile data allotment, storage space, and battery.
You can still use the app if you deny this permission, but it might not run as quickly as it would otherwise — you’ll have to wait for the maps load.
You can disable the app’s storage access in your device settings:
Settings → Apps → Yandex Go → Permissions → Storage
Settings → Permissions → Storage → Yandex Go
These menu names can vary depending on your device’s manufacturer.
Other
Yandex has a large ecosystem of several dozen applications, and you can use any of these with one universal account. If you’re already logged into one of Yandex’s apps, these permissions save you from logging into the others.
You can disable this if your device manufacturer offers the option.
Settings → Apps → Yandex Go → Notifications → Vibrate
These menu names can vary depending on your device’s manufacturer.
All popular apps need access to some of a smartphone’s features in order to fulfill their functionality and provide a relevant user experience.
It’s standard for iOS devices to notify the user when an app asks to do something that might be especially important. These notifications let the user know how an app operates behind the scenes — is it using the microphone, the camera, the location? You can always grant or refuse an app’s permission to access those features.
Our app only requires that users provide a valid phone number to order a ride. It doesn’t need personal information like name, birthdate, or passport number. It only asks to use features of your smartphone that will bring you a more enjoyable experience and maximize the quality of our service.
The table below explains the different kinds of iOS permissions our app might ask for. You’ll notice we don’t ask for access to your calendar or email — only to things that will make it easier for you to use the app. If you don’t want to grant a certain permission (or any permission at all), you can simply refuse. The app will still operate and you can place an order for a car normally.
Camera
If you want to pay for rides with your bank card, you can link it to your account in the app. We give you the option to scan the card number with your phone’s camera instead of typing it in manually. The app doesn’t store these images.
If you don't want to grant this permission, simply enter your card details by hand.
You can disable the app’s camera access in your device settings:
Settings → Yandex Go → Camera
Settings → Privacy → Camera → Yandex Go
Location
The app automatically determines your current location to find a proper pickup point. This information can come from GPS, known Wi-Fi networks, or both.
If you deny location permission, you can manually enter your pickup address to order a car.
You can disable location services for the app in your device settings:
Settings → Yandex Go → Location
Settings → Privacy → Location services → Yandex Go
Microphone
In some countries where our service operates, riders can enter a destination or text chat with a driver via voice dictation. This feature may be available in other countries soon.
If you don’t grant this permission, you can type your destination address and text chat with a driver normally.
You can disable the app’s microphone access in your device settings:
Settings → Yandex Go → Microphone
Settings → Privacy → Microphone → Yandex Go
Contacts
In some countries where our service operates, users can order a taxi for other people besides themselves. In this case, the app asks for permission to access your contacts in order to more easily send ride information to a passenger in your contact list. This feature may be available in other countries soon.
If you decide not to use this permission, you can still enter the passenger’s contact information manually.
You can disable the app’s access to your contacts in your device settings:
Settings → Yandex Go → Contacts
Settings → Privacy → Contacts → Yandex Go
Mobile Data
The app needs access to mobile internet data to operate. If you opt out of this, you can still order a ride via Wi-Fi.
You can disable the app’s access to mobile data in your device settings:
Settings → Yandex Go → Mobile Data
Settings → Mobile Data → Yandex Go
Background App Refresh
If you minimize the app and leave it running in the background, it will keep the following information updated:
- order status details
- your location if you have an active order and switched “live location” on a screen. “Live location” is a feature of our app that lets you show drivers your exact location as they approach a pickup point. It helps them find you more easily in busy areas or if you move away from a previously designated pickup point.
- promotional banners offering special deals
- your device’s geographical location, so the app can tell users if the service is available in their area or not.
The app doesn’t use camera or microphone permissions when it’s running in the background.
You can disable background app refresh for the app in your device settings:
Settings → Yandex Go → Background App Refresh
Settings → General → Background App Refresh → Yandex Go
