Request a ride with Yandex Go in Belgrade

Q: How to request a ride?

You can request a ride by calling the short number 19810 or 064 58 555 58 and also in the Yandex Go app.

Q: How do I know the car has arrived?

You can ask the operator on the phone about the pickup time. When the car has arrived to pick you up, you’ll get a text message.

Q: How do I pay for the ride?

If you requested a ride by phone, you can only pay for it in cash. Payment by card is available in the Yandex Go app.

Q: What do I do if I left my things in the car?

Yandex Go offers 24/7 support to all of its users. Message or call our specialists, and they’ll do their best to help you.

19810

Call center services are provided by Rik SRB

Give the address to the operator and get a text message with the license plate number of the assigned car. The average pickup time is just a few minutes.

Benefits

Fast pickup

The driver will pick you up in a few minutes after the call

No internet connection needed

Just call, and the nearest car will come pick you up

How to request a ride?

Call 19810 and give the address to the operator.
You’ll be assigned a car, and you’ll receive a text message with its license plate number.
A few minutes later, you’ll get another text message when the car has arrived to pick you up.
If you changed your mind and don’t need a ride anymore, please cancel the request by calling 19810

Become a driver with service partners in Belgrade

Complete trip requests through the Yandex Go service and earn more. It only takes a few hours from applying to getting your first client, and you’ll get money from trips paid in cash on your very first day.

Learn more

The terms of cooperation are agreed upon individually, please contact your partner for details.

Cities covered by the Yandex Go service where rides can be requested by phone

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Frequently asked questions

How to request a ride?

How do I know the car has arrived?

How do I pay for the ride?

What do I do if I left my things in the car?

Yandex Go app

Download the Yandex Go app and request rides around the city without having to call an operator. You can track the route of your ride and change your destination and payment method.

Download

Yandex Go is an information service. Transportation and other services are provided by the service partners independently.
Call center services are provided by Rik SRB